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FAQs

DOES TACMED OFFER A DISCOUNT ON PRODUCTS FOR LAW ENFORCEMENT AND GOVERNMENT AGENCIES?

Yes! We are grateful for all that our country’s Law Enforcement and Government Agencies do to protect our way of life. This is available on our website through ID.ME or via phone with one of our customer service representatives.

DOES TACMED OFFER INDIVIDUAL GOVERNMENT AND LAW ENFORCEMENT DISCOUNTS, OR DOES IT ONLY APPLY TO AGENCY ORDERS?

We offer individual discounts if you work for the local, state, or the federal government. For individual discounts, additional documentation may be required. This is available on our website through ID.ME

MY DEPARTMENT/ AGENCY REQUIRES THAT WE T&E A PRODUCT PRIOR TO PURCHASING. DOES TMS HAVE A T&E PROGRAM AND WHAT DOES IT LOOK LIKE?

We wouldn't buy a car without test driving it first, and your department shouldn't have to make large purchases without trying the equipment out beforehand. For T&E orders, we ship the product to you and then you have 30 days to return the product, or you will be charged. Contact us for additional details about our T&E programs.

DO I NEED TO HAVE A VENTED CHEST SEAL?

This question can be answered with a question. Is it in your scope of practice to use a catheter or another means to decompress someone's chest? If the answer is no, consider a vented seal. This is the easiest answer and is a general guideline to go by. Consult with the individual or institution that governs your medical protocols for better guidance.

IS THERE TRUTH TO THE IDEA THAT APPLYING A TOURNIQUET CAN CAUSE SOMEONE TO LOSE A LIMB?

Generally, no. The myth of one automatically losing a limb secondary to a tourniquet being applied has been shown to be false. Research has proven that a tourniquet applied to a limb for the so-called "safe time" of less than two hours does not increase morbidity. Though research from overseas suggests that tourniquet times of more than two hours may cause secondary complications (e.g., palsy), these issues occur in a negligible number of patients. For more information, see Kragh et al, "Practical Use of Emergency Tourniquets to Stop Bleeding in Major Limb Trauma," in The Journal of Trauma, Injury, Infection and Critical Care.

HOW DO I KNOW IF I HAVE A COUNTERFEIT TOURNIQUET?

When purchasing any tourniquet, make sure that you are purchasing an FDA life-saving device from TacMed or another authorized dealer. Some questions to ask if you think a tourniquet is fake include: Is it metal or plastic? Is the nylon cheap and flimsy? Does it have the label affixed with the NSN number and date/LOT stamped? Where is it sourced? Was the cost below market price? If you have questions about your tourniquet, contact us and we will help you determine if it is fake.

I'M SERVING OVERSEAS. DOES TMS SHIP TO APOS? Happily! WHAT ARE THE DIFFERENT WAYS I CAN PURCHASE PRODUCTS FROM TMS?

You can purchase on our website, over the phone, through DAPA, GSA, and a great many retailers, resellers, and distributors. If the only way you can get your order here is by carrier pigeon, that's fine too. The bottom line is that we want you to have the best equipment available. Just consider what the pigeon will have to carry back!

CAN I USE THE VIDEOS ON YOUR WEBSITE FOR CLASSES I TEACH?

Please do! One of our primary goals is to ensure that our customers know how to use our equipment as well as perform several other tasks. If there is a video that you would like to see on the site, let us know. We can't make any promises that it will ever make its way there, but if we receive enough requests for the same thing, we'll get it up there.

DOES TMS DO CUSTOM KITS OR AM I LIMITED TO WHAT'S ON YOUR WEBSITE?

"Any customer can have a car painted any color that he wants so long as it is black". Henry Ford was a great man, but in this case, we don't agree with him. Your kit should reflect your needs and abilities. For custom kitting, contact us by phone or email.

I SELL TACTICAL AND MEDICAL PRODUCTS ONLINE OR IN MY RETAIL STORE. IS IT POSSIBLE TO PURCHASE TMS PRODUCTS AT A WHOLESALE LEVEL?

You sure can. An application and verification are required. Contact us for details.

IS THERE A DISCOUNT FOR ORDERING IN HIGHER QUANTITIES?

This is a common question. Because we came from where you might just be right now, we know what it's like to be issued one piece of equipment and have to go out and spend our own money to purchase what is really needed. With this in mind, we offer our customers the best pricing we can, up front. A quantity discount does apply to some items. This is another one you'll have to contact us for.

HOW DO I BECOME A DISTRUBUTOR?

If you are interested in becoming a distributor of our products, please reach out to us at info@tacmedsolutions.com with your company name, address, and phone number as well as information about your company and we will have a local representative contact you.